What People Are Saying About Us
VIPaws LLC and Carly are a true top-notch dog boarding and day care organization. My wife and I were looking for a boarding option for our pug when we went to a wedding in New York and we loved the individualized feel of VIPaws. Carly only takes a limited number of dogs at a time and they are all under 25 lbs. Our dog’s boarding time also doubled as a socialization session as he lived, walked, and played with many other dogs of similar size.
Carly truly cares about dogs and it showed throughout our dogs entire stay with her. We received about 20 pictures a day of his whereabouts and activities. We also received text updates of what friends he made or what behaviors he exhibited daily. This was a great touch and it definitely helps reassure pet owners that their dogs are in good hands. I really appreciated these daily updates.
Another aspect that showed that Carly and VIPaws really care about their customers’ pets was the evaluation day that was needed before boarding or daycare can begin. We dropped our pug off for a one day evaluation to see if he fit in with the pack and was able to adjust to the company’s facilities. He came back from this evaluation with a new sense of happiness and confidence.
After we returned from our trip, it was great to have a personal greeting with our dog as he was brought out to see us. Carly does a great job of making the drop-off and pick-up sessions seamless and easy on the dogs and the owners. When we picked our dog up, she was even willing to take the time to discuss what behaviors he could work on and fill us in on any fun stories that she wasn’t able to share via text or Email. This was a very nice touch as it showed she really does care about the dog’s health, behavior, and most importantly, their well-being while in her care.
Overall, VIPaws was an absolute delight to work with. Our pug seemed very happy during his stay and that means a lot to any pet owner. I know he can be a little much at times, but Carly’s patience and care were second to none. I would highly recommend the boarding service offered by VIPaws to anyone with a small dog that is looking for quality care.